Aug 21
Lost 186,000 credits for video that was not generated
Hi
I tried the video generation feature, but it never generated the video, but my account was charged 186,000 2024-07-23 20:03:29. I reached out to the support via email and was told to use this feature to get support.
Closed
Hi Ashburn Could you help to check this guideline https://1minai.tawk.help/article/the-result-is-disappointing… Feel free to reach out to us at support@1min.ai for better support. Thank you!