Aug 7
Complaint Regarding
Hello,
I’m reaching out regarding a recent purchase I made on your platform, for which I received the advertised 1,000,000 credits. While I did receive the full amount, I was surprised to see how quickly the credits were depleted.
It turns out that most actions on the platform require extremely high amounts of credits—sometimes several hundred thousand for a single operation. This makes the offer far less valuable than it initially appeared. It feels as though the numbers were simply inflated by adding zeros, compared to other platforms offering similar services at much lower costs (e.g., 150 credits per action).
I would like to express my disappointment, and kindly ask for clarification regarding your pricing structure. If possible, I would also appreciate a goodwill gesture or a refund, as the offer did not meet the expectations set by its original presentation.
Thank you for your understanding. I look forward to your response.
Closed
Hi Nasserdine For better assistance, could you please email us more details about the issue you're encountering at support@1min.ai? Thank you!